General

How to check Magento version:1.x and 2.x?

Each Magento version has the strengths and weaknesses. To upgrade your Magento to the latest version to solve the speed load, security issues or to install a new extension, which should be compatible with your Magento version (some modules require Magento 1.9+), you need to check the current version first. How to learn Magento version? There are at least 4 different options to find it out: 1. Use free online tools to check the version just entering your website address, e.g.: MagentoVersi...

Magento 1 & 2 database config file: Where to find it and how to edit

In view of backups, database edits, server hostname, username, password or database name alterations you need to work with MySQL. In case you don’t know database credentials, but have FTP access you need to find Magento database access details. To get Magento 1 configuration file go to: - /<Magento Install Dir>/app/etc/local.xml; - having accessed Magento installation directory, edit local.xml file using your number-one editor and find the next settings: (https://s3-eu-we...

Can I download an extension user guide in a PDF format?

You will be able to download the User Guide of any extension on the respective extension page. And we have also listed the User Guides for each extension below: For Magento 1 - Magento Whatsapp Share (https://meetanshi.com/media/UserGuides/UserGuide-Magento-WhatsApp-Share-by-Meetanshi.pdf) - Magento KNET Payments (https://meetanshi.com/media/UserGuides/UserGuide-Magento-KNET-Payments-by-Meetanshi.pdf) - Magento GST India (https://meetanshi.com/media/UserGuides/UserGuide-Magento-GST...

Do you provide Magento customization service?

Yes, sure, we can help you with customization. Please, use Contact us (https://meetanshi.com/contacts/) to know more.

How to fix 3rd party extension conflicts?

Meetanshi modules are efficient feature-rich extensions that help you to get the best out of Magento. Unfortunately, sometimes the functionality of the extensions can be hindered by the conflicts with the 3rd party extensions. Have you experienced any difficulties of this sort? Here we have collected the most effective methods to fix conflicts with the 3rd party extensions: 1) Deactivate a conflicting module First, check if the functionality of a 3rd party conflicting module is necessary ...

How can I pay for Meetanshi extensions?

You can make the payment using Paypal or Razorpay Payment Gateway.

Will I get free support and updates?

Yes, You will get Free Lifetime updates & Free 1 Year Support for the paid Magento Extensions purchased from us.

What is the license policy? On how many websites can I use Meetanshi extensions?

Our license allows you to use a single extension license on one Magento installation. The extension is not domain related, but installation related. If you run several domains on the same instance of Magento, you can use one extension license. However, if you run each website on a new installation of Magento, you need a separate license for each of them.

Can I test an Meetanshi extension on a staging site before transferring it to a live one?

Yes, you can install any Meetanshi extension on a test site and configure all the settings there before doing it on your live store.

Can I get a refund if an extension doesn’t suit me?

Absolutely. Meetanshi provides a 30-day money-back guarantee. No Risks Attached! Visit Refund Policy (https://meetanshi.com/refund-policy/) Page to know more.

Will I get any other benefits?

Yes! The good news is that every Meetanshi customer becomes a member of our Loyalty Program and can get a discount of up to 15%. This is our way to thank you for being our client.

I'm getting "404 Not Found" error when trying to open configuration page after extension installation.

Please log out and then log back into the backend, so Magento can update the permissions.

Can I have Meetanshi Extension installed?

Yes, we can help you install an extension purchased from us. Visit our Professional Magento Extension Installation Service (https://meetanshi.com/magento-extension-installation-service) to order it.

Can I request a free trial?

Meetanshi doesn’t provide any trials. But we have a 30 days Money Back Guarantee, so if you buy an extension and it doesn’t suit you in any way, you can request a refund with no risks on your side. Moreover, most of our extensions have demos, where you can see how our modules work.

How to completely uninstall the extension?

Very few users run into problems with deleting Magento extensions. All you need is to follow the Easy-to-Use guide: Step 1: The module should be disabled in this file: /app/etc/modules/<your_module>.xml; <active>true</active> is to be changed for <active>false</active>; Step 2: In case there is any dependent MySQL table, remove them; Step 3: Then remove the config record for the module you want to delete from the core_recourse table in the database; Step 4: C...

Are Meetanshi extensions compatible with all themes and extensions by other vendors?

Our extensions work out of the box with most 3rd-party plugins. If you come across a compatibility issue with any third-party module, we will try to help you out.

How to disable any Meetanshi Extension?

To disable any Meetanshi extension, please follow the steps: - Edit app/etc/modules/Meetanshi_XXXX.xml file (where XXXX stands for the extension name/code). - Change "True" to "False". - Clear the cache Following the steps above completely disables the extension and does not affect any Magento functionality. Note: Disabling the extension from System > Configuration > Advanced does not deactivate the extension!

Are your extensions Open Source?

Yes, all of our extensions are Open Source.