Magento 2 Google Customer Reviews

Magento 2 Google Customer Reviews extension helps you collect valuable feedback from customers and show Google Customer Reviews Badge on your Magento 2 store to build trust, boost traffic and conversions.

 

Table of Content

  1. Extension Installation Guide
  2. Configuration
  3. Survey Settings
  4. Google Customer Reviews in Frontend
  5. Survey Email to Customers
  6. Google Customer Reviews Badge on the Website

 

  1. Extension Installation
  • Extract the zip folder and upload our extension to the root of your Magento 2 directory via FTP.
  • Login to your SSH and run below commands step by step:
    • php bin/magento setup:upgrade
    • For Magento version 2.0.x to 2.1.x - php bin/magento setup:static-content:deploy
    • For Magento version 2.2.x & above - php bin/magento setup:static-content:deploy –f
    • php bin/magento cache:flush
  • That’s it.

 

  1. Configuration
    For configuring the extension, log in to Magento 2, move to Stores > Configuration > Google Customer Reviews where you can find various settings to enable the extension.
  • Google Customer Reviews: Enable the Google Customer Reviews extension from here.
  • Google Merchant ID: Enter Google Merchant ID received while registration with Google Merchant Center.
  • Badge Position: Set the position of the Google Customer Reviews badge in the frontend.
  • Language: Set the language.


  

  1. Survey Settings
    Survey opt-in for customers are optional. You can enable it and make related settings from here.
  • Survey: Enable the survey opt-in for customers after checkout from here.
  • Estimated Delivery Days: Enter estimated delivery days to send survey Email to customers.
  • Dialog Style: Set the dialog style for survey opt-in box.


 

  1. Google Customer Reviews in Frontend
    Once the extension is configured, customers can see Google Customer Reviews opt-in after the checkout in the frontend. Customers select YES to receive review Email after the specified days from the backend.
     



 

  1. Survey Email to Customers
    Once the customers opt-in for the survey Email, they get an Email to rate their shopping experience.




 

  • Feedback Form
    Immediately after the customers click to rate, they get redirected to the feedback form. Customers can rate their shopping experience, provide the detailed feedback and submit.


 

  1. Google Customer Reviews Badge on the Website
    After the customers submit ratings and feedback, aggregate of the ratings is displayed in the badge on the website at the set position.