Magento 2 Google Customer Reviews

Magento 2 Google Customer Reviews extension helps you collect valuable feedback from customers and show Google Customer Reviews Badge on your Magento 2 store to build trust, boost traffic and conversions.

 

Table of Content

  1. Extension Installation Guide
  2. Configuration
  3. Survey Settings
  4. GTIN Integration Settings
  5. Google Customer Reviews in Frontend
  6. Survey Email to Customers
  7. Google Customer Reviews Badge on the Website

 

  1. Extension Installation
  • For Magento Marketplace Customers
    • Create a folder structure in Magento root as app/code/Meetanshi/GoogleReviews
    • Download and extract the zip folder and upload our extension files to the app/code/Meetanshi/GoogleReviews via FTP.
    • Login to your SSH and run below commands step by step:
      • php bin/magento setup:upgrade
      • For Magento version 2.0.x to 2.1.x - php bin/magento setup:static-content:deploy
      • For Magento version 2.2.x & above - php bin/magento setup:static-content:deploy –f
      • php bin/magento cache:flush
  • For Meetanshi Customers
    • Extract the zip folder and upload our extension to the root of your Magento 2 directory via FTP.
    • Login to your SSH and run below commands step by step:
      • php bin/magento setup:upgrade
      • For Magento version 2.0.x to 2.1.x - php bin/magento setup:static-content:deploy
      • For Magento version 2.2.x & above - php bin/magento setup:static-content:deploy –f
      • php bin/magento cache:flush
  •  
  1. Configuration
    For configuring the extension, login to Magento 2, move to Stores > Configuration > Google Customer Reviews where you can find various settings to enable the extension.
  • Google Customer Reviews: Enable the Google Customer Reviews extension from here.
  • Google Merchant ID: Enter Google Merchant ID received while registration with Google Merchant Center.
  • Badge Position: Set the position of the Google Customer Reviews badge in the frontend.
  • Language: Set the language.

  

  1. Survey Settings
    Survey opt-in for customers is optional. You can enable it and make related settings from here.
  • Survey: Enable the survey opt-in for customers after checkout from here.
  • Estimated Delivery Days: Enter estimated delivery days to send survey Emails to customers.
  • Dialog Style: Set the dialog style for the survey opt-in box.

 

  1. GTIN Integration Settings
    GTIN Integration is an optional feature of the Google Customer Reviews program that modifies the survey opt-in code to gather product reviews. You can enable GTIN integration settings from here.
  • Enable GTIN Integration to Collect Product Reviews: Select YES to enable GTIN integration to collect product reviews from customer reviews program.
  • Map GTIN Attribute: Select the product attribute for GTIN.

 

  1. Google Customer Reviews in Frontend
    Once the extension is configured, customers can see Google Customer Reviews opt-in after the checkout in the frontend. Customers select YES to receive review Email after the specified days from the backend.
     

 

  1. Survey Email to Customers
    Once the customers opt-in for the survey Email, they get an Email to rate their shopping experience.



 

  • Feedback Form
    Immediately after the customers click to rate, they get redirected to the feedback form. Customers can rate their shopping experience, provide detailed feedback and submit.



 

  1. Google Customer Reviews Badge on the Website
    After the customers submit ratings and feedback, the aggregate of the ratings is displayed in the badge on the website at the set position.